News

Here is the latest news from IMS. If you would like to keep up to date with the latest product, services and industry news, you can sign up to our email newsletter at the foot of this page.

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Update On Smart Technology for Our Vehicle Fleet

11/12/2017

In our recent move to utilise newer technology, Maxoptra, a route planning and scheduling solution, has allowed us savings of £250,000 per year.

Read more

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Customer Service Kaizen Event

01/11/2017

In October, IMS held a week long Kaizen Event on customer service.

We had employees on the event from all areas of the business contributing to discuss and implement an improved service for our customers. 
The team together discussed areas of improvement within the business to ensure our customers receive the best customer service from IMS.
Mel Latham who has rec...

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New IMS website makes ordering easier

19/10/2017

IMS has today launched its brand new website.  The new site has been totally redeveloped to make it easier to access the company's range of structural steel products and processing services.

The new site has a quote builder service built into it that enables customers to easily select exact products from the catalogue and add them to their basket.  The team at IM...

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New IMS Customer App launched

10/09/2017

New Customer App launched

Phase 1 of our new easy-to-use customer app has been launched.  Available to download free of charge for both Apple and android devices, our app is specially designed to make it easy to access our product catalogue from your phone or tablet.

With the app installed, you can access our most popular products and easily get a quote, wherever you...

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Smart technology for vehicle fleet to provide accurate delivery timing

10/08/2017

IMS has successfuly installed phase 1 of a smart technology programme on its 60 strong vehicle fleet; the first step of an exciting initiative that will improve the accuracy of delivery times and speed up deliveries.  

When complete, the initiative will include smart routing for deliveries to avoid congestion and speed up deliveries and  provide r...

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